Last updated: 16 April 2026

 

 

1. About These Terms

 

These Terms and Conditions govern your access to and use of the DAYNAM!C website, any online store operated by us, any products sold by us, any services supplied by us, any leasing or hire of equipment supplied by us, and any registrations or bookings for events operated, organised or facilitated by us.

 

In these Terms, “DAYNAM!C”, “we”, “us” and “our” means the operator of this website and the supplier of the goods, services, equipment leasing arrangements and events offered through it.

 

By accessing or using our website, placing an order, submitting equipment for service, leasing or hiring equipment, registering for an event, or otherwise dealing with us through the website, you agree to be bound by these Terms.

 

If you do not agree to these Terms, you must not use our website or purchase goods, services, leased equipment or event access from us.

 

 

2. Our Business

 

DAYNAM!C is a skydiving-related retail, service and events business.

 

We may provide:

 

• skydiving equipment, accessories and merchandise;

• reserve repack, parachute maintenance and related equipment services;

• event registration, event facilitation and event-related services, including indoor skydiving and skydiving-related events;

• leasing or hire of Automatic Activation Devices, including CYPRES units, and related accessories where offered;

• educational, informational or promotional content relating to gear, safety, maintenance, industry knowledge and related activities.

 

For clarity, DAYNAM!C does not operate tandem skydives or sell customer skydive jumps.

 

 

3. Changes to These Terms

 

We may update these Terms from time to time. The Terms displayed on our website at the time you use the website, place an order, submit equipment, lease equipment or register for an event will apply.

 

We recommend that you review these Terms regularly.

 

 

4. Website Use

 

You are granted a limited, non-exclusive, revocable, non-transferable licence to access and use this website for personal, lawful and legitimate business purposes related to your dealings with us.

 

You must not:

 

• use the website for any unlawful, fraudulent or misleading purpose;

• interfere with or disrupt the operation, security or functionality of the website;

• upload or transmit viruses, malicious code or other harmful material;

• use any robot, spider, scraper, crawler, data mining tool or similar automated means to access or extract data from the website without our prior written consent;

• attempt to gain unauthorised access to accounts, servers, databases or systems connected with the website;

• reproduce, copy, distribute, republish, sell or exploit website content except as permitted by law or with our prior written consent;

• use the website in a way that could damage our business, reputation, systems or users.

 

We may suspend, restrict or terminate access to the website at any time where we reasonably consider it necessary for security, maintenance, legal compliance or misuse prevention.

 

 

5. Ownership of Website Content

 

Unless otherwise stated, all content on the website, including but not limited to text, graphics, logos, icons, photographs, video, audio, downloads, software, page layout, branding and design elements, is owned by or licensed to DAYNAM!C and is protected by applicable intellectual property laws.

 

You may access and display website content for your own personal, non-commercial use only.

 

Except as permitted by law, you must not without our prior written consent:

 

• reproduce, copy or republish website content;

• modify, adapt, translate or create derivative works from website content;

• use our branding, logo, product information or images in connection with another business or website;

• frame or mirror the website or any part of it;

• remove any copyright, trade mark or other proprietary notices.

 

Nothing in these Terms transfers any intellectual property rights to you.

 

 

6. Hyperlinks and Third-Party Sites

 

You may create a plain text hyperlink to our website for legitimate and non-commercial purposes provided the link does not present DAYNAM!C in a false, misleading, derogatory or defamatory manner and does not imply sponsorship, endorsement or affiliation where none exists.

 

You must not use our logo, branding or proprietary graphics for linking without our prior written permission.

 

Our website may contain links to third-party websites, services or resources. These are provided for convenience only. We do not control those third parties and are not responsible for their availability, content, products, services, privacy practices or terms. Your use of third-party sites is at your own risk and subject to their own terms.

 

 

7. User Content, Reviews and Feedback

 

If you submit reviews, comments, suggestions, photos, videos, testimonials or other content to us or through our website, social media pages or associated platforms (“User Content”), you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, transferable and sub-licensable licence to use, reproduce, publish, display, adapt, edit and distribute that User Content for our business, promotional, educational and marketing purposes.

 

You represent and warrant that:

 

• you own or control the rights in the User Content or have all necessary permissions to submit it;

• the User Content is accurate to the best of your knowledge;

• the User Content is not unlawful, misleading, defamatory, obscene, infringing or harmful;

• the User Content does not violate any person’s rights, including privacy and intellectual property rights.

 

We may remove or decline to publish User Content at our discretion.

 

Any ideas, suggestions, comments or other feedback you provide to us may be used by us without restriction and without compensation to you.

 

 

8. Prohibited Conduct

 

You agree that you will not:

 

• breach any law, regulation or applicable code;

• infringe our rights or the rights of any third party;

• use another person’s account without authority;

• send spam, chain letters, junk mail or unauthorised promotions through or in relation to the website;

• harvest email addresses or personal information from the website;

• impersonate another person or misrepresent your affiliation with any person or entity;

• engage in abusive, threatening, harassing, intimidating or offensive conduct;

• submit false, inaccurate or misleading information to us in connection with an order, service, leased equipment arrangement or event registration.

 

 

9. Product Information, Product Descriptions and Availability

 

We aim to ensure that product descriptions, specifications, compatibility guidance, pricing, images and stock availability are accurate, but errors, omissions and delays in updating information can occur.

 

Product images are for illustrative purposes only. Actual products, colours, packaging, finishes or included components may vary.

 

We reserve the right to:

 

• update, change or correct product information;

• limit quantities;

• discontinue products;

• reject or cancel orders;

• substitute equivalent packaging or minor presentation details where appropriate.

 

Nothing on the website constitutes a binding offer by us until we accept your order.

 

 

10. Pricing

 

Unless otherwise stated, all prices are in Australian dollars (AUD).

 

Prices may exclude shipping, insurance, taxes, duties or other charges unless clearly stated otherwise.

 

We may change prices at any time before your order is accepted.

 

If a pricing error is identified, we may cancel the order and refund any payment already received, or contact you to offer the option of proceeding at the correct price.

 

 

11. Orders and Acceptance

 

When you place an order through our website, you are making an offer to purchase the relevant goods, services, equipment hire or lease, or event access on these Terms.

 

All orders are subject to acceptance by us. We may accept, reject or cancel an order at our discretion, including where:

 

• the item is unavailable;

• there is an error in pricing or description;

• we suspect fraud or misuse;

• payment cannot be processed;

• shipping or supply constraints arise;

• the order would breach law or our internal policy.

 

If we cancel an order after payment has been taken, we will refund the relevant amount paid.

 

 

12. Payments

 

Payments may be processed through third-party payment providers, including Square and any other payment methods made available at checkout from time to time.

 

By placing an order or paying for a service, equipment lease or event, you authorise us and our payment processors to charge the total amount payable, including any clearly disclosed shipping charges, event fees, surcharges, deposits, lease fees or applicable taxes.

 

We do not store full payment card details on our own servers.

 

Payment processing services are subject to the applicable third-party provider’s own terms, privacy practices and technical systems.

 

 

13. Shipping and Delivery

 

Where we sell physical goods or dispatch leased equipment, we will arrange shipment using our chosen carriers or the carrier selected at checkout where available.

 

Any delivery times stated on the website are estimates only. Delays may occur due to carrier issues, supply interruptions, customs processing, public holidays, weather or other causes outside our control.

 

You must ensure that shipping details provided are accurate and that someone is available to receive the delivery where necessary.

 

Risk in goods passes in accordance with applicable law. Title in purchased goods does not pass until payment has been received in full. Title in leased goods remains with us at all times unless expressly agreed otherwise in writing.

 

If goods are lost, damaged or delayed in transit, please contact us promptly. We will assist with carrier enquiries and claims where reasonable. Nothing in this clause excludes or limits any rights you may have under the Australian Consumer Law.

 

 

14. Returns, Refunds and Consumer Guarantees

 

We comply with the Australian Consumer Law.

 

 

14.1 Consumer guarantees

 

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

 

If goods or services supplied by us fail to comply with a consumer guarantee, your rights and remedies will depend on whether the failure is major or minor and on the nature of the goods or services supplied.

 

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded.

 

 

14.2 Faulty, damaged or not as described

 

If an item is faulty, damaged, unsafe, materially different from its description, or otherwise does not comply with applicable consumer guarantees, please contact us as soon as reasonably possible with your order details and supporting information such as photographs.

 

Where required by law, we will provide an appropriate remedy, which may include repair, replacement, refund or resupply.

 

 

14.3 Change of mind returns

 

Subject to this section, we may in our discretion accept a change-of-mind return for eligible products where:

 

• you contact us within 14 days of delivery;

• the item is unused, unworn, uninstalled and in resalable condition;

• all packaging, labels, manuals and accessories are included; and

• the return is approved by us and sent back within the timeframe we specify.

 

For approved change-of-mind returns, we may offer an exchange, store credit or refund of the purchase price. Original shipping charges are generally non-refundable for change-of-mind returns unless required by law.

 

Return shipping costs for change-of-mind returns are your responsibility unless we agree otherwise.

 

 

14.4 Exclusions from change-of-mind returns

 

Change-of-mind returns may not be accepted for:

 

• custom-made or special-order items;

• second-hand items;

• goods that have been used, installed, altered, damaged or are not in resalable condition;

• goods excluded for hygiene or safety reasons;

• gift cards, vouchers or downloadable items, except where required by law.

 

 

14.5 Incorrect size or incorrect selection

 

If you ordered the wrong size or selected the wrong item, contact us as soon as possible. We will try to assist with an exchange or return where the item is still in resalable condition and the request otherwise meets our return conditions. Additional freight or handling charges may apply.

 

 

15. Gift Cards and Promotional Vouchers

 

If we issue or sell gift cards, credits or promotional vouchers, they are subject to any specific terms stated at the time of issue or sale and any mandatory legal rights.

 

Where the law requires a minimum validity period or expiry disclosure, those requirements will apply.

 

Gift cards and promotional vouchers are not redeemable for cash unless required by law.

 

 

16. Service Terms – Reserve Repack, Maintenance and Related Technical Services

 

This section applies where you engage DAYNAM!C to perform reserve repack, parachute maintenance, inspections or related technical services.

 

By submitting equipment to us, you acknowledge and agree that:

 

• you are authorised to provide the equipment for service;

• all information you provide about the equipment, its history, usage, condition, alterations and incidents is accurate and complete;

• the equipment may contain wear, prior repairs, hidden defects, contamination, age-related deterioration or non-compliance not immediately apparent;

• we may rely on the information you provide when assessing and servicing the equipment.

 

We may refuse to inspect, repack, maintain or otherwise service equipment where we reasonably consider that:

 

• the equipment is unsafe;

• the equipment is not airworthy or not suitable for the requested work;

• the work requested falls outside applicable certification, approval or practical limitations;

• required information has not been provided;

• the equipment appears altered, counterfeit, improperly maintained or otherwise unsuitable.

 

We will perform services with due care and skill and in accordance with applicable standards, procedures and certification limits.

 

However, you acknowledge that:

 

• parachute equipment is technical safety equipment and may still fail due to causes beyond our control;

• the future performance of the equipment depends on many factors outside our control, including usage, storage, packing by others, environmental exposure, transport, impact, contamination, age, wear and prior damage;

• no service can eliminate all risk associated with the use of parachuting equipment.

 

You remain responsible for:

 

• ensuring that the equipment is suitable for your intended use;

• checking that the equipment is properly assembled and configured before use;

• carrying out appropriate pre-jump and pre-use inspections;

• using the equipment only in accordance with manufacturer instructions, training and applicable standards;

• obtaining appropriate professional instruction and supervision.

 

 

17. Certification Scope and Use of Qualified Third-Party Riggers or Specialists

 

DAYNAM!C performs services within the scope of its own certifications, approvals, training and operational capability.

 

Where a requested service exceeds our internal certification scope, authorisation, practical capability or equipment capacity, we may engage, refer to, collaborate with or coordinate with independent qualified third-party riggers, technicians, maintainers or other specialist service providers.

 

This may occur where:

 

• a higher or different certification is required;

• specialist expertise or equipment is needed;

• manufacturer, APF, regulatory or technical requirements require it;

• we determine that referral or collaboration is appropriate in the interests of safety, compliance or proper workmanship.

 

By submitting equipment to us, you acknowledge and agree that:

 

• your equipment may be handled, inspected, serviced, repaired or assessed by appropriately qualified third-party professionals;

• DAYNAM!C may act as coordinator, facilitator, intermediary or service manager for part or all of that work;

• we take reasonable care in selecting appropriately qualified external providers.

 

To the maximum extent permitted by law, DAYNAM!C is not liable for the independent acts or omissions of external third-party providers beyond our reasonable control. However, nothing in this clause excludes or limits any rights you may have under the Australian Consumer Law or any other non-excludable law.

 

 

18. Service Turnaround Times and Delays

 

Any estimated service turnaround times are indicative only.

 

Service times may vary depending on:

 

• equipment condition;

• parts availability;

• seasonal workload;

• external specialist availability;

• event timing;

• freight or logistics delays;

• safety, compliance or technical findings discovered during inspection.

 

We are not liable for delay where the delay is outside our reasonable control or arises from proper safety, technical or compliance processes.

 

 

19. Parts, Recommendations and Additional Work

 

During inspection or servicing, we may identify defects, wear, non-compliance, damage or maintenance issues requiring additional work, replacement parts or specialist involvement.

 

Where practical, we may contact you before proceeding with additional chargeable work. However, where equipment safety, compliance or serviceability requires urgent action, we may suspend work until instructions are received or decline to return equipment as serviceable.

 

Any recommendations we make regarding replacement, repair, service intervals or continued use are based on the information available to us at the time and should not be treated as a guarantee of future performance.

 

 

20. AAD Leasing Terms

 

This section applies where DAYNAM!C supplies an Automatic Activation Device (“AAD”), including a CYPRES unit, on a rental, hire or lease basis.

 

 

20.1 Nature of lease arrangements

 

Any AAD supplied by us on a lease or hire basis is provided for temporary use only and remains subject to these Terms together with any separate lease agreement, order form, checkout terms or additional written terms provided by us at the time of lease.

 

If there is any inconsistency between these Terms and a specific AAD lease agreement signed or accepted by you, the specific AAD lease agreement prevails to the extent of the inconsistency.

 

 

20.2 Ownership and title

 

All leased or hired AAD units remain our sole property at all times unless expressly agreed otherwise in writing.

 

You receive only a limited, temporary, revocable, non-transferable right to possess and use the AAD for the agreed lease term and for its proper intended purpose.

 

You must not sell, assign, mortgage, pledge, lend, sub-lease, transfer or otherwise deal with the AAD as if you were the owner.

 

 

20.3 Equipment identification and condition

 

We may identify the leased AAD by model, serial number, date of manufacture, service status, due service dates, operating condition or any other identifying details.

 

You acknowledge that the AAD provided to you is specialised technical safety equipment and that continued use depends on compliance with manufacturer instructions, service requirements, operating limits and compatibility requirements.

 

 

20.4 Use, installation and compatibility

 

You must ensure that any leased AAD:

 

• is used only in accordance with the manufacturer’s instructions, manuals and operating requirements;

• is installed, configured, fitted, removed and handled only by a suitably qualified and competent person;

• is used only in a compatible rig, container or parachuting system;

• is not opened, modified, tampered with, improperly stored, subjected to unauthorised repair or otherwise interfered with.

 

Unless expressly confirmed by us in writing, we do not warrant compatibility of the AAD with your equipment, rig, container or setup. Compatibility assessment remains your responsibility and the responsibility of your qualified rigger or installer.

 

 

20.5 Service life and maintenance requirements

 

You acknowledge that AAD units are subject to strict manufacturer requirements regarding service life, inspections, maintenance intervals, battery status, operation, testing and continued airworthiness or serviceability.

 

You must not use any leased AAD:

 

• outside its permitted service life;

• after any mandatory or required service date has passed;

• where a manufacturer warning, fault indication or operational issue is present;

• where the unit has been damaged, exposed to impact, immersion, contamination or abnormal conditions and has not been properly assessed.

 

You must comply with all manufacturer service and maintenance requirements and must return the AAD to us promptly if requested for inspection, testing, maintenance, replacement or grounding.

 

 

20.6 Duty to stop use and notify us

 

You must immediately stop using the AAD and notify us as soon as possible if:

 

• the AAD displays an error, warning, fault or unusual behaviour;

• the AAD is involved in an activation, deployment, incident, cutaway, hard opening, hard impact or other abnormal event;

• the AAD is submerged, water exposed, contaminated, dropped, struck or otherwise potentially damaged;

• you suspect the AAD may not be operating correctly;

• the AAD is lost, stolen, damaged or inaccessible;

• any service or maintenance milestone becomes due during the lease period.

 

 

20.7 Inspection, recall, grounding and replacement

 

We may, at any time and without prior notice where reasonably necessary, require the return, grounding, inspection, replacement or withdrawal from use of any leased AAD for safety, compliance, maintenance, service scheduling, operational or manufacturer-related reasons.

 

You must comply promptly with any such request.

 

Where practical, we may provide a replacement unit or alternative arrangement, but we are not obliged to do so unless required by law or expressly agreed.

 

 

20.8 Return obligations

 

You must return the AAD:

 

• by the agreed return date or immediately upon our request where we are entitled to request return;

• in good condition, fair wear and tear excepted;

• with all supplied components, documentation, accessories or packaging where applicable.

 

Late return may result in additional lease fees, administration charges, replacement charges or suspension of future leasing privileges, to the extent permitted by law and any applicable specific lease agreement.

 

 

20.9 Loss, theft, damage and replacement value

 

You are responsible for loss, theft, unauthorised disposal, unexplained disappearance, non-return and damage to a leased AAD beyond fair wear and tear, except to the extent caused by our breach of law, negligence or misconduct.

 

We may require a deposit, bond, security amount, agreed replacement value or other payment terms in relation to the lease. Any such amount will be disclosed in the specific lease agreement, checkout or order documentation.

 

If the AAD is lost, stolen, not returned, destroyed or damaged beyond economical repair, you may be liable for the agreed replacement value or reasonable repair and associated costs, subject to applicable law.

 

 

20.10 Incidents and incident information

 

You must promptly provide us with accurate information about any incident, malfunction, deployment, suspected activation issue, rig event, drop, water exposure or other occurrence that may affect the condition, reliability, inspection requirements or serviceability of the AAD.

 

We may retain records of the serial number, lease dates, service history, incident history, dispatch history, return condition and related technical information concerning any leased AAD.

 

 

20.11 Consumer law and limitation

 

Nothing in this section excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

 

To the maximum extent permitted by law, we are not responsible for loss, damage, injury or other consequences arising from:

 

• improper installation, misuse or unauthorised handling of the AAD;

• use outside manufacturer instructions, operating limits, service requirements or compatibility limits;

• continued use after faults, warnings, service dates or incidents requiring assessment;

• acts or omissions of third parties not under our reasonable control.

 

 

21. Event Terms

 

This section applies to events, workshops, indoor skydiving experiences, training-related gatherings, community events and other experiences organised, promoted, facilitated or coordinated by DAYNAM!C.

 

By registering for or attending an event, you acknowledge and agree that:

 

• participation may involve physical activity, travel, venue rules, equipment requirements and inherent risks;

• you must follow all instructions given by venue staff, organisers, instructors, contractors and safety personnel;

• you are responsible for ensuring that you are medically fit and otherwise suitable to participate;

• we may refuse participation, remove a participant or impose conditions where safety, conduct, operational, legal or venue concerns arise.

 

We may cancel, postpone, relocate, reschedule or modify an event where reasonably necessary, including due to:

 

• weather;

• venue availability;

• instructor or organiser availability;

• operational constraints;

• low registrations;

• safety concerns;

• circumstances beyond our reasonable control.

 

Any event-specific cancellation, refund, transfer or credit terms disclosed at the time of booking form part of these Terms for that event.

 

Unless otherwise stated, travel, accommodation, meals, insurance and incidental costs associated with attending an event are your responsibility.

 

 

22. Event Cancellations, Transfers and Refunds

 

Unless specific event terms state otherwise:

 

• event registrations may be transferable only with our prior approval;

• cancellation requests made by a participant may be subject to administrative fees, non-refundable deposits, venue commitments or other reasonable deductions disclosed at the time of booking;

• no-shows may forfeit the booking amount to the extent permitted by law;

• where we cancel an event and do not offer a suitable replacement, we may provide a refund, partial refund, credit or transfer option depending on the nature of the event and any mandatory legal obligations.

 

Nothing in this clause excludes rights available under the Australian Consumer Law.

 

 

23. Risk Warning

 

Warning: Skydiving, parachuting, indoor skydiving and related aerial or recreational activities are dangerous and involve inherent and obvious risks. Those risks may include serious injury, permanent disability or death.

 

Products, services, technical content, maintenance content, event content, guidance, opinions, articles and other information provided by DAYNAM!C are general in nature only unless expressly stated otherwise. They do not replace proper training, professional instruction, manufacturer guidance, technical manuals, regulatory requirements or independent expert advice.

 

You acknowledge and agree that:

 

• use of parachuting equipment requires appropriate training, knowledge and competence;

• participation in skydiving-related activities is undertaken at your own risk;

• equipment must be correctly selected, fitted, maintained, packed, inspected and used;

• even high-quality equipment and careful servicing cannot remove all risk;

• decisions about whether, when and how to jump, train, participate, travel or use equipment are ultimately your responsibility.

 

To the maximum extent permitted by law, you assume the inherent and obvious risks associated with participation in dangerous recreational activities and with use of specialised parachuting equipment.

 

 

24. No Professional Instruction or Operational Skydiving Services

 

Unless explicitly stated in writing, DAYNAM!C does not provide skydiving operational services, tandem skydive services, jump operations or flight services.

 

Any information on the website relating to skydiving techniques, equipment, safety, product suitability or maintenance is general information only and should not be relied upon as a substitute for:

 

• certified instruction;

• formal training;

• manufacturer documentation;

• regulatory guidance;

• direct advice from a properly qualified expert in your specific circumstances.

 

 

25. Disclaimers

 

Except as expressly stated in these Terms and to the extent permitted by law, the website and all content, products, services, leased equipment information and event information are provided on an “as is” and “as available” basis.

 

We do not warrant that:

 

• the website will be uninterrupted, secure or error-free;

• content on the website will always be accurate, complete, current or suitable for your particular purpose;

• product descriptions, lease information or compatibility guidance will be error-free;

• the website or its servers are free of viruses or other harmful code.

 

We are not responsible for decisions you make based on general content published on the website where that content is used outside its intended informational purpose.

 

 

26. Limitation of Liability

 

Nothing in these Terms excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law or any other law where such exclusion, restriction or modification is not permitted.

 

To the maximum extent permitted by law:

 

• we exclude all implied warranties, representations and conditions not required by law;

• we are not liable for indirect, incidental, special or consequential loss;

• we are not liable for loss of profit, loss of opportunity, loss of business, loss of goodwill or loss of data;

• where liability cannot be excluded but can be limited, our liability is limited, at our option, to repairing or replacing goods, resupplying services, providing equivalent leased equipment, or paying the cost of doing so.

 

Where a claim relates to an event, our liability is limited to the amount paid by you for that event, to the extent permitted by law.

 

Where a claim relates to a photo, video, content or similar ancillary item supplied in connection with an event, service or product, our liability is limited to the amount paid for that specific ancillary item, to the extent permitted by law.

 

Where a claim relates to leased equipment, our liability is limited to the amount paid by you for the relevant lease period or to replacement of the leased equipment, to the extent permitted by law.

 

 

27. Indemnity

 

You indemnify and hold harmless DAYNAM!C, its officers, employees, contractors, agents and affiliates from and against claims, losses, damages, liabilities, costs and expenses arising from or in connection with:

 

• your misuse of the website;

• your misuse of products or leased equipment;

• your failure to follow training, safety, manufacturer, lease or service instructions;

• inaccurate information supplied by you in connection with goods, services, leased equipment or events;

• your breach of these Terms;

• your unlawful, negligent or wrongful acts or omissions.

 

This indemnity applies except to the extent that the claim, loss or damage is caused by our negligence, misconduct or breach of law.

 

 

28. Recording and Electronic Transactions

 

You agree that transactions, communications and records relating to your dealings with us may be conducted and stored electronically.

 

Where permitted by law, we may retain electronic records of orders, service requests, lease agreements, event registrations, forms, communications and acknowledgements.

 

You are responsible for keeping copies of any important terms, confirmations, invoices or documents provided to you.

 

 

29. Termination and Suspension

 

We may suspend, cancel or terminate your access to the website, refuse supply, cancel an order, decline service, terminate or refuse a lease arrangement, or refuse event participation where reasonably necessary, including where:

 

• you breach these Terms;

• payment cannot be processed;

• fraud or misuse is suspected;

• safety concerns arise;

• we are required to do so by law or venue requirements;

• continuing the relationship would create unreasonable risk to our business, staff, contractors or other customers.

 

Termination does not affect any accrued rights or obligations.

 

 

30. Privacy Policy

 

We respect your privacy and handle personal information in accordance with applicable law.

 

 

30.1 What we collect

 

We may collect personal information including:

 

• name;

• email address;

• phone number;

• billing and shipping details;

• order, service, lease and event details;

• communications with us;

• information relevant to equipment servicing, safety, event registration, lease administration or customer support;

• website usage data, cookies, analytics and technical data.

 

 

30.2 How we collect it

 

We collect personal information when you:

 

• use the website;

• place an order;

• submit an enquiry;

• request a service;

• lease or hire equipment;

• register for an event;

• communicate with us by phone, email, form, social media or otherwise.

 

 

30.3 Why we collect it

 

We use personal information to:

 

• process orders and payments;

• supply goods and services;

• manage service jobs, lease arrangements and event registrations;

• communicate with you;

• provide support;

• improve our website and customer experience;

• manage risk, fraud prevention and legal compliance;

• send marketing communications where permitted.

 

 

30.4 Disclosure

 

We may disclose personal information to third parties where reasonably necessary for our business operations, including:

 

• payment processors such as Square;

• freight and logistics providers;

• IT providers, cloud platforms and hosting providers;

• contractors and professional advisers;

• event venues, instructors, facilitators and service providers where relevant;

• external technical collaborators where reasonably required for service coordination.

 

We may also disclose personal information where required or authorised by law.

 

 

30.5 Payment information

 

Payments are processed through third-party providers. We do not permanently store full credit card details on our own systems.

 

 

30.6 Security

 

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. However, no method of transmission or storage is completely secure.

 

 

30.7 Access and correction

 

You may contact us to request access to personal information we hold about you, or to request correction of inaccurate information, subject to applicable legal limitations.

 

 

30.8 Marketing

 

If you subscribe to receive updates or make a purchase, lease, booking or enquiry, we may send you service-related or promotional communications where permitted by law. You may unsubscribe from marketing communications at any time using the unsubscribe facility or by contacting us.

 

 

30.9 Cookies and analytics

 

We may use cookies, analytics tools and similar technologies to improve the website, understand user behaviour and support our marketing and operational functions.

 

 

31. No Waiver

 

A failure or delay by us in exercising a right under these Terms does not operate as a waiver of that right.

 

 

32. Severability

 

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision is severed and the remaining provisions continue in full force and effect.

 

 

33. Entire Agreement

 

These Terms, together with any specific product terms, service terms, lease terms, event terms, booking conditions, waiver forms, return policy details or checkout terms presented at the time of transaction, form the entire agreement between you and DAYNAM!C in relation to the relevant subject matter.

 

 

34. Governing Law

 

These Terms are governed by the laws of Western Australia and the laws of the Commonwealth of Australia applicable there.

 

You submit to the non-exclusive jurisdiction of the courts of Western Australia.

 

 

35. Contact

 

For questions about these Terms, returns, services, lease arrangements, event registrations or privacy, please contact:

 

DAYNAM!C

Email: info@daynamicworld.com

Website: www.daynamicworld.com